Privacy Policy

Last Updated: September 17, 2025

OVERVIEW

We respect your privacy. This Privacy Policy describes the practices regarding the collection, use, and sharing of your Personal Data, including what we collect, how we collect it, how it is used, and with whom it may be shared. It also describes the choices you have about how your Personal Data is handled.

By using the Service (whether on the website, web application, or mobile application), you agree to the collection and use of information in accordance with this Privacy Policy. This Policy is subject to and incorporated within the Service’s End User Agreement (“EULA”), including its provisions on liability and dispute resolution. Capitalized terms not otherwise defined in this Privacy Policy shall have the meanings ascribed to them in the EULA.

DEFINITIONS

Cookies: Small pieces of data stored on your device (computer or mobile device).

Data Controller: The natural or legal person who determines the purposes and manner in which Personal Data is processed. For this Policy, we are the Data Controller of your Personal Data.

Data Processors (or Service Providers): Third parties that process Personal Data on behalf of the Data Controller.

Data Subject (or User): Any living individual using the Service who is the subject of Personal Data.

Personal Data: Information about a living individual who can be identified from such information.

Usage Data: Data collected automatically from the Service, such as IP addresses, browser characteristics, device characteristics, operating system, language preferences, referring URLs, time spent on pages, and actions taken.

HOW WE COLLECT YOUR PERSONAL DATA

We may collect Personal Data when you:

- Sign up to use the Service.

- Create an account and profile.

- Provide information such as calendar and scheduling details.

- Access the Service through our mobile application.

- Interact with third-party tools (e.g., Cookies, Local Storage Objects).

- Communicate directly with us.

TYPES OF PERSONAL DATA WE COLLECT

Depending on your interaction with the Service, we may collect:

- Name, email address, and phone number.

- Professional description and office location.

- Associations with agencies or groups.

- Calendar information (availability, consultations, requests, visits).

- Patient biographical information, if entered through the Service. (Note: Protected Health Information (PHI) under HIPAA is processed only as a Data Processor under separate agreements with covered entities.)

- Location data (via mobile application).

- Automatically collected Usage Data.

SHARING YOUR PERSONAL DATA

We generally do not share your Personal Data, except in the following cases:

- With your consent.

- With employees or contractors for necessary business purposes.

- With Service Providers under contract.

- When required by law or government authorities.

- To protect rights, property, or safety.

- As part of a merger, acquisition, or reorganization.

Phone numbers collected for communication purposes will not be shared with third parties or affiliates for marketing.

YOUR RIGHTS AND CHOICES

You have the right to:

- Access and update your Personal Data.

- Withdraw consent for processing at any time.

- Object to certain uses of your data.

- Request data portability.

- Request deletion or restriction of your data under certain circumstances.

You may also opt out of marketing communications by following “unsubscribe” links in emails.

RETENTION OF DATA

Personal Data will be retained only as long as necessary for the purposes set out in this Policy, or as required by law. Usage Data may be retained longer for security, functionality, or legal compliance.

SECURITY

We use commercially reasonable measures to protect Personal Data, including technical, contractual, administrative, and physical safeguards. However, no system is 100% secure, and we cannot guarantee absolute security.

SERVICE PROVIDERS

We may employ third-party Service Providers to process data, perform services, or analyze Service usage. They are bound by contract to protect Personal Data and use it only for the specified purposes.

SERVICE PROVIDERS

We may employ third-party Service Providers to process data, perform services, or analyze Service usage. They are bound by contract to protect Personal Data and use it only for the specified purposes.

LIABILITY FOR DATA TRANSFERS

We require third parties with whom we share data to maintain the same level of protection required under this Policy. We remain responsible if a processor misuses your Personal Data unless we prove otherwise.

EMAILS

We may send you transactional emails (e.g., account updates, confirmations). You cannot opt out of these unless you close your account. You may opt out of marketing emails at any time.

CHILDREN’S PRIVACY

We may send you transactional emails (e.g., account updates, confirmations). You cannot opt out of these unless you close your account. You may opt out of marketing emails at any time.

CONTACT, QUESTIONS, OR FEEDBACK

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your Personal Data, please contact us directly. We will cooperate with regulatory authorities to resolve any disputes.